Frequently Asked Questions

What licenses do I need to purchase?

What is the license duration?

Can I purchase fonts on behalf of someone else?

Want to try our fonts before you buy?

Can I pay by bank transfer?

Do I need a VAT number or Tax ID?

My VAT number was rejected — what should I do?

I was unable to proceed with the payment — what next?

How can I upgrade my license?

Where can I find purchased fonts and invoices?

Did you enter the wrong billing information or forget to include your VAT number?

Are your fonts available as part of a subscription service?

What is the typical turnaround time for a custom request?

Do you offer educational or non-profit discounts?

How many people working for my company should I select?

What licenses are available, and what do they cover?

Do I as a designer or my client need to buy a licence?

Can I share my license with third parties (contractors, developers, freelancers)?

Microsoft Office usage — what should I expect?

Can I use your fonts on Google Fonts?

Why we ask for the total number of workers, not just designers?

What is Editor?

How to use Editor?

Did you find a bug in a font?

What should I do if the font styles are missing in Adobe or other apps?

How can I improve font rendering on the web?

How to install fonts?

Using Fonts on the Web

How to use fonts Stylistic Sets?

Can I get a refund for my order?