Frequently Asked Questions

How many 'people working for my company' should I select?

What licenses do I need to purchase?

Can I purchase fonts on behalf of someone else?

Want to try our fonts before you buy?

Can I pay by bank transfer?

Do I need a VAT number or Tax ID?

My VAT number was rejected — what should I do?

I was unable to proceed with the payment — what next?

Do you offer educational or non-profit discounts?

What is the typical turnaround time for a custom request?

How can I upgrade my license?

Purchased wrong font styles?

Where can I find purchased fonts and invoices?

Did you enter the wrong billing information or forget to include your VAT number?

What licenses are available, and what do they cover?

What is the license duration?

Why we ask for the total number of workers, not just designers?

Do I as a designer or my client need to buy a licence?

Can I share my license with third parties (contractors, developers, freelancers)?

Are your fonts available as part of a subscription service?

Microsoft Office usage — what should I expect?

Can I use your fonts on Google Docs?

What is Editor?

How to use Editor?

Did you find a bug in a font?

What should I do if the font styles are missing in Adobe or other apps?

How can I improve font rendering on the web?

How to install fonts?

Using Fonts on the Web

How to use fonts Stylistic Sets?

Can I get a refund for my order?